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Family physicians have lot of problems today due to e-health system errors
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    Family physicians have lot of problems today due to e-health system errors

    RIGA, Jan 2 (LETA) - Family physicians were having a lot of problems today due to failures in the electronic health system, Latvian Family Physicians Association's President Sarmite Veide told LETA.

    Veide personally could not fill out a single sick leave form today due to errors in the e-health system. "I didn't even try prescriptions," said Veide.

    The system was very slow all day, and there were a lot of errors. "Issuing a sick leave takes three clicks, but even this is taking the system ten minutes, and the system does not accept the document in the end," said Veide, stressing that the way the e-health system was working today was an embarrassment.

    The National Health Service said earlier today that the e-health system was working, although in some cases it could be slow. In case of technical errors, such as no Internet access, family physicians should return to paper documents.

    Problems with using the e-health system were reported during the day also by Jelgava and Ventspils outpatient clinics.

    As reported, using the e-health system became mandatory for all healthcare institutions in Latvia on January 1.

    • Published: 02.01.2018 18:35
    • LETA
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